DEVELOPMENT FOR MOBILIZE IN BRAZIL

In Brazil, Mobilize teams areworking step by step to put forward and prove the various components of asustainable ecosystem, making it a reality for companies, regional authorities andindividuals.

“The activities of Mobilize inBrazil perfectly reflect the services and solutions we want to offer. By workingclosely with partners and taking a 'test & learn' approach, we provide tangiblesolutions to promote the environmental transition and improve the accessibilityof mobility for people and goods – especially in complex and congested urbanenvironments, as in many large Brazilian cities.” Clotilde Delbos, CEO ofMobilize

+ Mobilize is the chosen mobilitypartner of several private companies and public bodies in Brazil, providingshared mobility and short-term rental solutions.

+ Mobilize has launched the 'SmartIsland' project with the local authorities on Fernando de Noronha Island, withthe aim of harnessing a complete solar charging system to make all travel onthe island fully electric by 2030.

Tailor-made turnkey solutions

Shared mobility with Mobilize Share

It all started in 2019, with an experiment deployedfor Renault do Brasil employees; a fleet of vehicles was made available for theirprivate use in the evening and at weekends.

On the back of that trial’s success, sharedmobility services with electric and combustion‑powered vehicles have beenoffered to companies and public bodies since 2020.

The Federation of Paraná Industries (FIEP) was one ofthe first to provide its teams with a fleet of electric and combustion‑powered vehicles.

Other companies and institutions have since followed –the latest being Copel, an energy provider in the state of Paraná. Mobilize hasjust launched car-sharing and short-term car rental services for the 2,500 employeesat Copel’s headquarters in Curitiba, for both personal and professional use. Employeesmake reservations using the Mobilize Share application

“Our goal is not only to design,manufacture and market automobiles, but also to offer mobility solutions andservices.” Ricardo Gondo, CEO of Renault do Brazil

Less than two years after its launch, Mobilize Share canalready count over 1,400 Brazilian users with a satisfaction rate of 9.8/10. Moreover,given the strong local demand, the service is set to continue to growsignificantly.

Renault on Demand

‘Renault On Demand’ is a long-term vehicle leasingservice developed with RCI Bank & Services. As a privileged partner, RCI Bank and Servicesenables Mobilize to provide its customers with easy access to financingservices ranging from leasing to finance plans that suit how the vehicle isused. RCI Bank and Services is also harnessing its expertise so that Mobilize canoffer fully digital customer paths, such as Renault on Demand.

Following a test and learn approach, which enables responsesthat align precisely with users' expectations, this service – launched in March2020 – was tested in the state of Paraná with employees of Renault Brazil, RCIand 200 other customers in six Brazilian states for seven months.

The value of this solution, which facilitates urbanand shared mobility, has been proved; as such, it is now available throughoutthe country. Customers subscribe to one of three durations – for 12, 18 or 24 months.They can also choose between mileage options of 500, 1,000, 1,500, and 2,000kilometres per month.

The subscription process is carried out entirelyonline on a specific website (www.renaultondemand.com.br), including thedigital signature of the service contract and the monitoring of the entireprocess, such as checking the status of orders, managing payments andsubscribed services, etc. Alternatively, users can also subscribe to theRenault on Demand service at Renault dealerships.

“With Renault On Demand, we have developed in-housea great tool to expand mobility solutions in Brazil, enhancing Mobilize BrandStrategy.”Jean-Philippe Vallée, CEO of RCI Brazil.

Renault On Demand also includes:

- maintenance: scheduled maintenance and replacementof worn‑out parts, including tyres;

- document management: all vehicle-related documentsand taxes, such as road tax (known as IPVA in Brazil) and registration fees;

- car insurance: protection against theft, robbery,fire and third party insurance;

- roadside assistance: breakdown cover includesvehicle towing, locksmith services, return or home travel, hotel accommodation,vehicle rental and other emergency services available on call.

Users can customise the subscription service byincluding additional options such as home delivery, tinting and/or security windowfilm, finance protection insuranceand deductiblesinsurance.

Sustainable ecosystems

Smart Island

Mobilize is enabling the emergence of sustainableenergy ecosystems in line with Renault Group's carbon neutrality target and itsambition to promote the circular economy.

In Brazil, the brand is working with partnerorganizations to deploy clean energy solutions – like on Fernando de Noronha,for example.

This archipelago in the north-east of Brazil is knownfor its rich variety of flora and fauna; naturally, the energy transition and theprotection of nature are, more than ever, urgent local priorities. RenaultGroup decided to help in 2019, when it entered into a partnership with thelocal government and signed up to the 'Noronha Zero Carbon' project to helppromote a smart ecosystem.

The project began with the supply of fully electricvehicles to the island's administration. Since then, some of the island'sinhabitants have also converted to electric vehicles – with over 30 vehicles deliveredto date.

Meanwhile, Mobilize powers the island with clean andrenewable energy production and this year started working with partners toprovide a complete solar charging system for the public, which features photovoltaicrecharging stations equipped with solar panels on their roofs.

Each station can power up to six vehicles simultaneouslyand provides 26 MWh of energy per year. This energy generated is equivalent to180,000 emission-free kilometres travelled, replacing about 20,000 litresof fossil fuel. What’s more, excess energy is sent back to the grid for use bythe local community.

The aim is for there to be no more combustion‑powered vehiclesdriving on Fernando de Noronha Island by 2030.

Other Mobilize solutions are currently undergoing testingin Brazil:

- in the ride-hailing sector in partnership with the Kovistart-up;

- in the last mile delivery sector;

- in energy solutions, with Mobilize Power Solutionand developments for charging solutions, as well as in the battery sector.

About Mobilize

Mobilize is the fourth brand of RenaultGroup and proposes flexible solutions for mobility, energy and data to meet thechanging expectations of consumers, businesses, cities and regions. Builtaround open ecosystems, Mobilize is encouraging the transition to sustainableenergy, in line with Renault Group’s target to reach carbon neutrality and itsambition to develop value from the circular economy.

For more information visit mobilize.com or follow Mobilize on sur Twitter, Instagram and LinkedIn