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Estelle Pery appointed Director of Quality and Customer Satisfaction AT MOBILIZE

On 17 January 2022, Estelle Pery will join Mobilize as its Director of Quality and Customer Satisfaction. She will join the Management Committee headed by Thierry Charvet, SVP Quality for Renault Group as well as that of Mobilize, under and reporting to Clotilde Delbos, CEO of Mobilize.

She will harness her vision and knowledge toenhance customer relations and customer satisfaction, as well as the procedurefor quality of service, to drive and develop a new outlook within the Group.

Estelle started her career at the Axa Groupin 1996 before joining BNP Paribas in 2003. She then joinedGE Money Bank in 2007, where she was appointed Director of CustomerRelations seven years later before becoming Director of Operations andCash at Crédit Mutuel-CIC Leasing Solutions in 2015. She took over theCustomer Service and Quality Department at LeasePlan France in 2019 andremained in this role until coming to Mobilize.

A graduate of Lille business school, Estelleis also involved with the Inter-Elles organisation and GE Women’s Network. She achievedSix Sigma Black Belt certification in 2011 and earned a degree inemotional intelligence in 2014, before becoming Chief HappinessOfficer (CHO) in 2018.

About Mobilize

Mobilizeis the fourth brand of Renault Group. Mobilize proposes flexible solutionsaround mobility, energy and data to meet the evolving expectations ofconsumers, businesses, cities and regions. Built around open ecosystems,Mobilize encourages a sustainable energy transition, in line with RenaultGroup’s target to reach carbon neutrality and its ambition to develop valuefrom the circular economy.

Formore information, visit mobilize.com or follow Mobilize on Twitter, Instagram and LinkedIn.

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